Documentation

Privacy Policy

Last updated July 19, 2021.

This Privacy Policy covers our treatment of personally identifiable information (“Personal Data”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Data from our users, as explained in more detail below, and we use this Personal Data in connection with our products and services, including to develop, offer, operate, personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfil your requests for certain products and services, and to analyse how you use the Services. In certain cases, we may also share some Personal Data with third parties as described below.

INTRODUCTION

We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Third Party Service Providers If you choose to provide us with your Personal Information on the Site, we may transfer that Personal Information within Tracktak ltd. or to Tracktak ltd. 's third-party service providers, but only to provide services on the Site, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. We do not sell Personal Information to third parties. We do allow third party service providers to collect Personal Information through our Site and share Personal Information with third party service providers for the business purposes described in this Privacy Policy, including without limitation advertising and marketing on our Site based on users online activities over time and across different services and devices. We may also share aggregated information (information about our users that we combine so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes.

Data We Collect Purpose:

Third Party Service Providers with whom we may share your personal data. When you register on our site as a user.

Your email address:

We use your email address to send you email alerts and email newsletters which you choose, and to enable you to log into the website.

Mailchimp Inc.:

Mailchimp assist us in our communications with you.

Geolocation:

We use geolocation to show you advertising that may be relevant to your location, for security and anti-fraud purposes, and to ensure that we avoid doing business in locations where we are not allowed to do so by applicable law.

IP address:

We use IP addresses for security and anti-fraud purposes including to identify bots and other malicious activities that threaten our ability to provide our service to you.

User IDs and cookies:

This information allows us to customize content and advertising to you.

When you purchase a subscription to one of our services (including Marketplace).

Your real name, ZIP code:

This information is required as part of our subscription sign up process, for billing purposes and to determine whether or not we need to charge you with sales tax. Your subscriptions, phone number, email address, Geolocation, IP address This information allows us to fulfil customer orders, provide customer service and marketing assistance, perform business and sales analysis, support our website functionality, and support contests, surveys and other features offered through our site.

Last 4 digits of your credit card number, credit card expiration date and credit card type.

This information allows us to process payments from paying subscribers:

In order to comply with information requests which we periodically receive from legal authorities, we currently maintain an unlimited retention period.

Tracktak ltd. strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Tracktak ltd. intends to adhere to the principles set forth in this Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained. Finally, we may disclose your Personal Information or any information you uploaded via the Site and its services (including via your Tracktak ltd. email account) if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to i) comply with any applicable law, regulation, legal process or governmental request, ii) enforce our Terms of Service including investigations of potential violations thereof, iii) detect, prevent, or otherwise address fraud or security issues, or iv) protect against harm to the rights, property or safety of Tracktak ltd. , its users, yourself or the public.

WEB COOKIES

A “Web Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the site. We use Web Cookies to track the pages that users visit during each Site session, both to help us improve users’ experiences and to help us understand how the Site is being used. As with other non-Personal Information gathered from users of the Site, we analyse and disclose in aggregated form information gathered using Web Cookies, in order to help us, our partners and others better understand how the Site is being used. We do not attempt to link information gathered using Web Cookies to Personal Information. USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE SITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE SITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

WEB BEACONS

A “Web Beacon” is an object that is embedded in a web page that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. We may use Web Beacons on the Site and in emails to count users who have visited particular pages, viewed emails, and to deliver co-branded services. Web Beacons are not used to access users’ Personal Information; they are a technique we may use to compile aggregated statistics about Site usage. Web Beacons collect only a limited set of information including a Web Cookie number, time and date of a page or email view, and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons, however, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered and permit you to accept or decline Web Cookies on an individual basis.

WE USE THE FOLLOWING TYPES OF COOKIES

Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services such as by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services.

Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google, Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Additional information about Interest-Based Advertisements.”

You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some Services and functionalities may not work.

To explore what Cookie setting are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation or our policies (including without limitation this Privacy Policy and our Terms of Service). Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

WHAT PERSONAL DATA CAN I ACCESS?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us (provided that we may retain a backup copy for continued use in accordance with this Privacy Policy):

First name

Password

Email address

Telephone number

Anything you upload, post or choose to share (for example, comments and posts you submit publicly, photographs you upload, etc.), which can include Personal Data if you include Personal Data in such content

The information you can view, update, and delete may change as the Services change.

CHOICES

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us at support@tracktak.com. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it, but not in a manner that would identify you personally.

SECURITY

You may choose whether or not to provide Personal Information to Tracktak ltd. The notices we will provide where Tracktak ltd. collects Personal Information on the Site should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of the Site, but you may be unable to access certain options, offers, and services that involve our interaction with you.

ACCESS AND ACCURACY

To the extent that you do provide us with Personal Information, Tracktak ltd. wishes to maintain accurate Personal Information. You may check your profile and add information, delete information or correct any incorrect information.

LINKS TO OTHER SITES

Our Site may contain links to other sites. Other sites may also reference or link to our site. We are not responsible for the privacy practices or the content of such other sites.

CHILDRENS' PRIVACY

The Site is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age.

COMMITMENT

We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and Tracktak's Sites are constantly evolving to meet these demands. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

YOUR CONSENT

By using this Site, you consent to the terms of our Privacy Policy and to Tracktak ltd. 's processing of Personal Information for the purposes given above. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. Your continued use of our Site following the posting of changes to these terms means you accept these changes.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: support@tracktak.com.